Terms & Conditions

TERMS OF SERVICE AGREEMENT

PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

This Terms of Service Agreement (the "Agreement") governs your (“you”, “your”, “user”, “consumer”) use of Neocortex Life Sciences Private Limited (CIN: U85110TG2019PTC130815)., website, www.neocortexls.co.in (the "Website"). "NEOCORTEX LIFE SCIENCES PRIVATE LIMITED"(“we”, “us”, “our”, “Neocortex”, “the Company”)   offer of products for purchase on this Website, or your purchase of products available on this Website. This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below. NEOCORTEX LIFE SCIENCES PRIVATE LIMITED reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website. NEOCORTEX LIFE SCIENCES PRIVATE LIMITED will alert you that changes or revisions have been made by indicating on the top of this Agreement the date it was last revised. The changed or revised Agreement will be effective immediately after it is posted on this Website. Your use of the Website following the posting any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions. NEOCORTEX LIFE SCIENCES PRIVATE LIMITED encourages you to review this Agreement whenever you visit the Website to make sure that you understand the terms and conditions governing use of the Website. This Agreement does not alter in any way the terms or conditions of any other written agreement you may have with NEOCORTEX LIFE SCIENCES PRIVATE LIMITED for other products or services. If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately terminate your use of the Website. If you would like to print this Agreement, please click the print button on your browser toolbar.

User Eligibility

The Web Site is provided by NEOCORTEX LIFE SCIENCES PRIVATE LIMITED and available only to entities and persons who have reached the age of legal majority and are competent to enter into a legally binding agreement(s) under the applicable laws. If you do not qualify, You are not permitted to use the Website.

 


Scope Of Terms Of Use

 

These Terms of Use govern Your use of the Website and all applications, software, and services (collectively known as "Services") available via the Website, except to the extent that such Services are the subject of a separate agreement. Specific terms or agreements may apply to the use of certain Services and other items provided to You via the Website ("Service Agreement(s)"). Any such Service Agreements will accompany the applicable Services or are listed in association therewith or via a hyperlink associated therewith.

  1. PRODUCTS
  • Terms of Offer. This Website offers for sale certain products (the "Products"). By placing an order for Products through this Website, you agree to the terms set forth in this Agreement. 
  • Customer Solicitation: By purchasing on www.terraorigin.in, you agree to receive communication from representatives of Terra Origin via emails, SMS, WhatsApp & calls. Unless you notify our third party call center reps or direct Neocortex sales reps, while they are calling you, of your desire to opt out from further direct company communications and solicitations, you are agreeing to continue to receive further emails and call solicitations from Neocortex and its designated in house or third party call team(s).  
  • Opt Out Procedure: We provide 3 easy ways to opt out of from future solicitations:
  •  1. You may use the opt out link found in any email solicitation that you may receive. 
  • 2. You may also choose to opt out, via sending your email address to: [opt-out email]. 
  • 3. You may send a written remove request to Neocortex Life Sciences Pvt. Ltd., Registered Address: 8-2-293/82/A/384, Road No.22, Jubilee Hills, Hyderabad, Telangana, 500033,India. 
  • Proprietary Rights: Neocortex has proprietary rights and trade secrets in the Products. You may not copy, reproduce, resell, or redistribute any Product manufactured and/or distributed by Neocortex. Neocortex also has rights to all trademarks and trade dress and specific layouts of this webpage, including calls to action, text placement, images and other information.
  • Tax:. If you purchase any Products, you will be responsible for paying any applicable  tax.
  1. WEBSITE
  • Content; Intellectual Property; Third Party Links. 

In addition to making Products available, this Website also offers information and marketing materials. This Website also offers information, both directly and through indirect links to third-party websites, about nutritional and dietary supplements. Neocortex does not always create the information offered on this Website; instead, the information is often gathered from other sources. To the extent that Neocortex does create the content on this Website, such content is protected by intellectual property laws of the India, foreign nations, and international bodies. Unauthorized use of the material may violate copyright, trademark, and/or other laws. You acknowledge that your use of the content on this Website is for personal, noncommercial use. Any links to third-party websites are provided solely as a convenience to you. Neocortex does not endorse the contents on any such third-party websites. Neocortex is not responsible for the content of or any damage that may result from your access to or reliance on these third-party websites. If you link to third-party websites, you do so at your own risk. 

  • Use of Website; 

Neocortex is not responsible for any damages resulting from use of this website by anyone. You will not use the Website for illegal purposes. You will (1) abide by all applicable local, state, national, and international laws and regulations in your use of the Website (including laws regarding intellectual property), (2) not interfere with or disrupt the use and enjoyment of the Website by other users, (3) not resell material on the Website, (4) not engage, directly or indirectly, in transmission of "spam", chain letters, junk mail or any other type of unsolicited communication, and (5) not defame, harass, abuse, or disrupt other users of the Website. In addition to other restrictions set forth in these Terms of Use, You agree that (a) You shall not disguise the origin of information transmitted through the Web Site. (b) You will not place false or misleading information on the Web Site. (c) You will not use or access any service, information, application or software available via the Web Site in a manner not expressly permitted by Neocortex (d) You will not input or upload to the Web Site any information that may contain viruses, Trojan horses, worms, time bombs or other computer programming routines that are intended to damage, interfere with, intercept or expropriate any system, the Web Site or Information or that infringes the Intellectual Property rights of another. (e) Certain areas of the Web Site are restricted to customers of Neocortex. (f) You may not use or access the Web Site or the Neocortex in any way that, in Neocortex judgment, adversely affects the performance or function of the Neocortex or the Web Site or interferes with the ability of authorised parties to access the Neocortex Web Site. (g) You may not frame or utilise framing techniques to enclose any portion or aspect of the Content or the Information, without the express written consent of Neocortex

  • License.: 

By using this Website, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Website in connection with your normal, noncommercial, use of the Website. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from Neocortex or the applicable third party (if third party content is at issue).


  • Posting: 

By posting, storing, or transmitting any content on the Website, you hereby grant Neocortex a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world. Neocortex does not have the ability to control the nature of the user-generated content offered through the Website. You are solely responsible for your interactions with other users of the Website and any content you post. Neocortex is not liable for any damage or harm resulting from any posts by or interactions between users. Neocortex reserves the right, but has no obligation, to monitor interactions between and among users of the Website and to remove any content Neocortex deems objectionable, in Neocortex's sole discretion. 

III. DISCLAIMER OF WARRANTIES

YOUR USE OF THIS WEBSITE AND/OR PRODUCTS ARE AT YOUR SOLE RISK. THE WEBSITE AND PRODUCTS ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NEOCORTEX EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT WITH RESPECT TO THE PRODUCTS OR WEBSITE CONTENT, OR ANY RELIANCE UPON OR USE OF THE WEBSITE CONTENT OR PRODUCTS. ("PRODUCTS" INCLUDE TRIAL PRODUCTS.)

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, NEOCORTEX MAKES NO WARRANTY:

  • THAT THE INFORMATION PROVIDED ON THIS WEBSITE IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY.
  • THAT THE LINKS TO THIRD-PARTY WEBSITES ARE TO INFORMATION THAT IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY.
  • NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THIS WEBSITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. 
  • AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PRODUCTS OR THAT DEFECTS IN PRODUCTS WILL BE CORRECTED. 
  • REGARDING ANY PRODUCTS PURCHASED OR OBTAINED THROUGH THE WEBSITE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

  1. LIMITATION OF LIABILITY

NEOCORTEX’s ENTIRE LIABILITY, AND YOUR EXCLUSIVE REMEDY, IN LAW, IN EQUITY, OR OTHWERWISE, WITH RESPECT TO THE WEBSITE CONTENT AND PRODUCTS AND/OR FOR ANY BREACH OF THIS AGREEMENT IS SOLELY LIMITED TO THE AMOUNT YOU PAID, LESS SHIPPING AND HANDLING, FOR PRODUCTS PURCHASED VIA THE WEBSITE.

NEOCORTEX WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THIS AGREEMENT OR THE PRODUCTS IN ANY MANNER, INCLUDING LIABILITIES RESULTING FROM (1) THE USE OR THE INABILITY TO USE THE WEBSITE CONTENT OR PRODUCTS; (2) THE COST OF PROCURING SUBSTITUTE PRODUCTS OR CONTENT; (3) ANY PRODUCTS PURCHASED OR OBTAINED OR TRANSACTIONS ENTERED INTO THROUGH THE WEBSITE; OR (4) ANY LOST PROFITS YOU ALLEGE.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

  1. INDEMNIFICATION

You will release, indemnify, defend and hold harmless Neocortex and any of its contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys' fees and expenses, of third parties relating to or arising out of :

  1. this Agreement or the breach of your warranties, representations, and obligations under this Agreement.
  2. the Website content or your use of the Website content. 
  3. the Products or your use of the Products (including Trial Products);
  4. any intellectual property or other proprietary right of any person or entity.
  5. your violation of any provision of this Agreement; or 
  6. any information or data you supplied to Neocortex. 

When Neocortex is threatened with suit or sued by a third party, Neocortex may seek written assurances from you concerning your promise to indemnify Neocortex, your failure to provide such assurances may be considered by Neocortex  to be a material breach of this Agreement. Neocortex will have the right to participate in any defense by you of a third-party claim related to your use of any of the Website content or Products, with counsel of Neocortex choice at its expense. Neocortex will reasonably cooperate in any defense by you of a third-party claim at your request and expense. You will have sole responsibility to defend Neocortex  against any claim, but you must receive Neocortex’s prior written consent regarding any related settlement. The terms of this provision will survive any termination or cancellation of this Agreement or your use of the Website or Products.

  1. PRIVACY

Neocortex believes strongly in protecting user privacy and providing you with notice of Neocortex's use of data. Please refer to Neocortex privacy policy, incorporated by reference herein, that is posted on the Website.



VII. AGREEMENT TO BE BOUND

By using this Website or ordering Products, you acknowledge that you have read and agree to be bound by this Agreement and all terms and conditions on this Website. 

VIII. GENERAL

Force Majeure: 

Neocortex will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott.

Cessation of Operation: 

Neocortex may at any time, in its sole discretion and without advance notice to you, cease operation of the Website and distribution of the Products.

Entire Agreement: 

This Agreement comprises the entire agreement between you and Neocortex and supersedes any prior agreements pertaining to the subject matter contained herein.

Effect of Waiver: 

The failure of Neocortex to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect.

Governing Law; Jurisdiction:

 This Website originates from Hyderabad, State of Telangana, India. This Agreement will be governed by the laws of Telangana State and by the laws of India, without regard to its conflict of law principles to the contrary. Neither you nor Neocortex will commence or prosecute any suit, proceeding or claim to enforce the provisions of this Agreement, to recover damages for breach of or default of this Agreement, or otherwise arising under or by reason of this Agreement, other than in courts located in Hyderabad, State of Telangana, India. By using this Website or ordering Products, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding, or claim arising under or by reason of this Agreement. You hereby waive any right to trial by jury arising out of this Agreement and any related documents.

Compliance With Law including Export Control: 

You agree to use the Website in strict compliance with all applicable laws, rulings, and regulations and in a fashion that does not, in the sole judgment of Neocortex, negatively reflect on the goodwill or reputation of Neocortex and You shall take no action which might cause Neocortex to be in breach of any laws, rulings or regulations applicable to Neocortex.   and the Web Site are based in India. India, the United States and certain other jurisdictions control the export of products and information. You agree to comply with all such applicable restrictions and not to export or re-export the Content (including any software or the Services) to countries or persons prohibited under India or other applicable export control laws or regulations. If You access and download the Content (including any software or the Services) or Information, You represent that You are not in a country where such export is prohibited or are not a person or entity to which such export is prohibited. You are solely responsible for compliance with the laws of Your local jurisdiction and any other applicable laws regarding the import, export, or re-export of the Content (including any software or the Services).

Statute of Limitation: 

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website or Products or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.

WAIVER OF CLASS ACTION RIGHTS:


 BY ENTERING INTO THIS AGREEMENT, YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE TO JOIN CLAIMS WITH THOSE OF OTHER IN THE FORM OF A CLASS ACTION OR SIMILAR PROCEDURAL DEVICE. ANY CLAIMS ARISING OUT OF, RELATING TO, OR CONNECTION WITH THIS AGREEMENT MUST BE ASSERTED INDIVIDUALLY.

Termination:. 

Neocortex  reserves the right to terminate your access to the Website if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Website and Neocortex may, in its sole discretion and without advance notice to you, cancel any outstanding orders for Products. If your access to the Website is terminated, Neocortex reserves the right to exercise whatever means it deems necessary to prevent unauthorized access of the Website. This Agreement will survive indefinitely unless and until Neocortex chooses, in its sole discretion and without advance to you, to terminate it. Upon such termination, You must immediately discontinue Your use of the Website, and destroy any copies You may have made of any portion of the Content. Accessing the Website, or Services after such termination, suspension or discontinuation shall constitute an act of trespass. Furthermore, You agree that Neocortex shall not be liable to You or to any third party for any termination or suspension of Your access to the Web Site, the Neocortex Information and/or the Services.

Domestic Use: 

Neocortex makes no representation that the Website or Products are appropriate or available for use in locations outside India. Users who access the Website from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws.

Assignment: 

You may not assign your rights and obligations under this Agreement to anyone. Neocortex may assign its rights and obligations under this Agreement in its sole discretion and without advance notice to you.

General

You may not assign these Terms of Use or any of Your interests, rights, or obligations under these Terms of Use. If any provision of these Terms of Use shall be found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Use, which shall remain in full force and effect. No waiver of any of these Terms of Use shall be deemed a further or continuing waiver of such term or condition or any other term or condition. You may preserve these Terms of Use in written form by printing them for Your records, and You waive any other requirement for these Terms of Use to be proved by means of a written document.

BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

 

Refund Policy

We aim to consistently deliver quality products to your doorstep. However, in case you need to return or cancel your order, don't hesitate to reach out to us. You can email us at info@neocortex.co.in or call us on 9820786630.